Privacy
Privacy Policy
Written in plain language because your family deserves to understand how their memories are handled.
Last updated: September 2026
Information We Collect
When you create an account and use LegacyVerse, we collect information you provide directly, including your name, email address, photos, videos, voice recordings, written stories and memories, and optional family information such as names of people in your memories.
We may also collect limited technical information, such as device and browser type, to improve the platform and provide support.
How Your Information Is Used
We use your information to provide the LegacyVerse service — storing memories, displaying them in your vault, enabling family collaboration features, and preserving your family story.
We also use information for account recovery, customer support, security, and improving the platform. We do not sell your memories or share them with advertisers.
Storage and Security
Your memories are stored using secure cloud infrastructure. Photos, videos, and voice recordings are kept in private storage areas that are not publicly accessible.
Access to media is protected through temporary secure links that expire after a period of time. Access controls help ensure your data remains isolated from other users.
Cookies and Analytics
LegacyVerse uses cookies and browser storage for authentication, helping keep you signed in while using the platform.
We use basic, first-party analytics stored within LegacyVerse's own systems to understand how the platform is used so we can improve it. These analytics do not include your memories, photos, or other family content. We do not use analytics cookies to track you across other websites or serve advertisements.
Your Rights
You can access and update your information through the LegacyVerse dashboard.
You may export your memories and request account deletion because your memories belong to you.
Data Sharing
LegacyVerse does not sell your personal information or family memories.
We may share limited technical information with trusted service providers solely to operate the platform or when required by law.
Payments
Payments are processed by Stripe, our payment processor. LegacyVerse does not directly store your full payment card details.
Payment information you provide during checkout or while managing your subscription is handled according to Stripe's own privacy and security practices.
Children
LegacyVerse is designed for families. Parents and guardians are responsible for content uploaded on behalf of minors.
Changes to This Policy
This Privacy Policy may change as LegacyVerse evolves. Significant updates may be communicated through the platform or by email.
Contact
Questions regarding privacy may be sent to legacyverse888@gmail.com.
Questions? Reach us at legacyverse888@gmail.com