Guide

Create your account, then create or join a Family Vault. From there you can add your first Memory — a photo, video, story, or Voice Echo — right from your Dashboard.

No — you can start preserving Memories on your own first, and invite family whenever you're ready.

Photos, videos, and voice recordings, each attached to a Memory with its own privacy setting.

Using iCloud Photos? Some photos may need to finish downloading to your device before LegacyVerse can add them. If a photo won't load, open it in Photos first and try again.

Only upload media you created, own, or have permission to preserve and share. LegacyVerse is built for preserving your own family's memories — it isn't intended as storage for commercial movies, music videos, music libraries, or other copyrighted media you don't have the rights to.

Up to 40 MB per photo, 500 MB per video, 20 photos per native picker selection, 40 files per upload batch, and 100 media items per Memory.

Private is visible only to you. Family is visible to authorized members of your Family Vault. Circle Fam is visible to your accepted Family Circle connections.

An extra layer of protection you can turn on in Settings → Security, requiring a Private PIN to view your Private content on a given device.

Privacy isn't a premium feature. Every LegacyVerse plan, including Free, gives you the same Private, Family, and Circle Fam visibility controls — Free users are never shown ads and never have weaker privacy than a paid plan. What paid plans add is capacity: more storage, more Family member seats, and plan-specific capabilities like Today In Legacy.

You can own exactly one Family Vault. Ownership of your Vault is tied to your account and doesn't transfer or duplicate.

You can belong to more than one Family Vault as a seated member (Co-owner, Member, or Child) at the same time, alongside the one Vault you own, if any.

If you belong to more than one Vault, a Vault Switcher lets you move between them. Whichever Vault you're viewing is your active Vault for that session.

Each Family Vault's Memories, Family Tree, Calendar, and settings are separate from every other Vault — switching Vaults never mixes content between them.

Billing belongs to whoever owns a given Vault. Only that Vault's Owner can manage its plan, storage, and member capacity — being a Member or Co-owner of someone else's Vault never affects your own billing.

A visual map of your family's relationships — add people, connect parents, spouses, siblings, and extended family, and see everyone's place in the family story.

Events you create, plus automatic dates — like birthdays — pulled in from your Family Tree.

Your network of connections to people and other Families outside your own Family Vault — you control what's shared with each connection.

Free, Seeker, Guardian, and Eternal — each with more storage and Family member capacity than the last.

Only a Family Vault's Owner can manage its plan, storage, and member capacity.

Founding Families (the first 250 eligible Family Vaults) receive 20% off their first monthly subscription payment only — never annual plans, never every payment, never a recurring or lifetime discount.

Refund requests should be submitted within 48 hours of the charge by contacting legacyverse888@gmail.com. Requests are reviewed case by case — refunds are not automatic. Duplicate charges, billing errors, and any rights required by applicable law may be handled separately. Canceling a subscription stops future renewal charges; it does not by itself refund a payment already made — those are two separate actions.

Using Safari (the tested, recommended method): Open LegacyVerse in Safari. Tap the Share button. Choose "Add to Home Screen". Confirm by tapping "Add".

Using Chrome: Open LegacyVerse in Chrome. Tap the menu (⋮) and look for "Install app" or "Add to Home screen". Confirm the install — exact wording can vary by device and Chrome version.

Reload LegacyVerse if something looks outdated or a recent change hasn't appeared — Settings → Refresh LegacyVerse does a normal reload and never signs you out or clears anything on your device. If you installed LegacyVerse to your Home Screen, that app window may not show your browser's usual refresh control, so the in-app Refresh action is the easiest way to reload it.

Email legacyverse888@gmail.com — we review requests individually.

Pulse currently shows family activity and updates inside LegacyVerse when you open and use the app. Phone push notifications (iPhone lock-screen alerts, Android system notifications) are a separate capability and are not currently part of Pulse.